The future of automation technologies will play a significant role in restaurant automation strategy. However, the Jury is out on the emergence of robots in restaurants. Some individuals view them as a threat to jobs and the ever so important human element of hospitality, while others see them as a cost-saving revolution that will alleviate the ever-acute staffing crises. Whatever the public opinion, reality dictates that robots are, more and more, taking over certain restaurant tasks and systems, and directly impacting the restaurant experience..
Several factors, including rising labor costs, a labor shortage, expensive rents, and employee turnover, have led restaurateurs to look at automating repetitive tasks, actively reduce labor deployment requirements, and ultimately increase profitability. Robots are, therefore, the most obvious and vociferous next step!
Robots are now found in various types of restaurants; from Royal Caribbean cruise ships, that use robotic bartenders, to Costco pizza-making robots, which have helped keep prices low. Other fast-food chains, such as Chipotle and Picnic, have updated their operations with robotic technology to create tortilla chips or make up to 100 pizzas per hour.
Presently, robots are more likely to support restaurant staff by carrying out tasks such as chopping ingredients or cleaning. Automation is also being used to improve customers’ experiences when making reservations, placing orders or paying for their meals. Order kiosks in place of cash registers is becoming more and more prevalent. However, as the future becomes the present, we will begin to see the introduction of human like robotic servers, bartenders, hosts and even valet attendants, consequently robots are only in their infancy and will evolve quickly over the foreseeable future.
Robots are coming to a restaurant near you! How the hell do we design for that?! Turns out there are quite a few things you may not know about restaurant and hospitality design. Today’s guest, Robert Ancill, shares his insight on interior design and formats for restaurants and hotels, ranging from the psychology of design to robots replacing staff.
Robert Ancill has spent over 25 years in the restaurant industry, designing and overseeing the launch and operations of over 40 new restaurant brands and 500+ restaurant or café openings or remodels. His projects have taken him to 24 countries, where he has worked with clients in a wide range of businesses – from restaurants and hotels to offices and luxury homes. Robert is particularly experienced in franchising and development in international markets. Read More
Consider this: since 2012 to 2020,meat-free meal sales in supermarkets have increased by over 1,100 percent.That’s quite a growth curve for any sector, let alone a category that has literally emerged from dirt.
At a group level, virtually all food types have vegan alternatives.
Meat substitute is possibly the largest category now, led by the Beyond and Impossible brands, along with Amy’s Kitchen, Archer Daniels Midland, and the Blue Chip Group.
The global meat substitutes market was estimated at around $1.6 billion in 2019 with projected revenue to reach $ 3.5 billion by 2026 and CAGR [compound annual growth rate] of 12.0% during the same forecast. The vegan market is primarily driven by the increasing demand for plant-based meat products among Millennials and Generation Z, however, all generations have an interest in this new category given the broad appeal and underlying reasons behind this sectors’ emergence. Read More
Signing a lease for any business is a complicated process, however when renting a restaurant, the contractual complexity is compounded with the multiple operational and municipal requirements that every restaurant must face.
If we were to give any advice about signing a lease, it would be to first hire an expert and deeply experienced attorney who specializes in this niche property law. Read More
How to Adapt to Rising Minimum Wage, we discussed highlights from our Restaurant Insights report and brought in restaurant experts Robert Ancill and Bruce Macklin to explore practical strategies – and mistakes to avoid – to help your business survive higher labour costs. Read More
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