Today we’d like to introduce you to Robert Ancill.

Hi Robert, thanks for joining us today. We’d love for you to start by introducing yourself.
TNI Design was originally the interior design department of The Next Idea Restaurant Consultancy, (an International concept development agency specializing in restaurants, hotels and cafes).

Our clients were so impressed with our restaurant designs they would ask us to design their office or home or another building; as such it became a bit weird as we were designing luxury houses yet our online presence was all about restaurants.

In 2015, we launched TNI Design into its own entity and developed the business separately as a Design and Interior Design Agency.

I’m sure you wouldn’t say it’s been obstacle free, but so far would you say the journey have been a fairly smooth road?
Ha ha – it is never a smooth road when starting a business, even as an offshoot of another business. Our challenges range from finding the right team, partners and of course clients.

Covid was of course a struggle as our main client base closed down, and we were forced to pivot our services and address new markets with limited experience.

Alright, so let’s switch gears a bit and talk business. What should we know?
Based in Los Angeles, TNI Design [http://www.tnidesign.com] specializes in interior design and landscape design. Read More

Lifestream is a powerful and intuitive video analytics business that provides unique, and never before available, insights for restaurants and food and beverage operations to optimize operations and identify data-based customer behavior analytics.

Lifestream is a highly effective solution for measuring true guest satisfaction, keeping track of speed of service, assessing how staffing levels match customer demand on an hour to hour basis, as well as analyzing new initiatives such as interior design and layout changes.

Customer behaviors that have been notoriously hard to track include the percentage of people who walk in and then out of an establishment without making a purchase, true wait times at drive through restaurants, and real wait times from order time to table delivery. Sampling yields significant research results, however, with the delta that can be present between a sample and the real customer base, sample errors can occur. That is, of course, until now!

Lifestream resolves these problems by providing state-of-the-art video data analysis that captures critical information which has never before been available to restaurants. Lifestream’s AI technology can identify every human that enters a space and subsequently report their behavior in analytic format with absolute accuracy. Questions about missed opportunity, wait times, customer confusion, and dwell times can now all be answered. This provides a substantial advantage in addressing missed sales opportunities in addition to multiple other areas that will improve operations and the bottom line.

Video more than any other data source generates valuable insights based on how people actually behave, not just how they claim to behave. The more authentic the data source, the more valuable the insight. For the first time, restaurants can make deeply informed decisions by harnessing the power of their video and deploying analytics to improve their customer experience, resulting in substantial top and bottom line improvements.

Watch our video here: (https://vimeo.com/691116954)

www.lifestreamhx.com

For information contact: Robert Ancill, info@thenextidea.net / 818 887 7714